Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazons Noreturn Refund Policy Sparks Seller Concerns

Amazon introduces new rules for managing negative reviews, allowing brand owners to contact buyers who left negative reviews and offer "refund without return." This aims to enhance brand loyalty but carries the risk of abuse. Sellers need to actively monitor reviews, develop communication strategies, utilize refunds reasonably, and fundamentally improve product quality and service levels. This new policy encourages proactive engagement and emphasizes the importance of addressing customer concerns to mitigate the impact of negative feedback.

01/04/2026 Logistics Industry Insights
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China Expands Service Trade with New Negative List

China Expands Service Trade with New Negative List

The Ministry of Commerce is fully implementing the negative list for cross-border service trade, aiming to enhance the level of opening-up, boost market vitality, and promote economic transformation and upgrading. The new policy clarifies the admission "baseline", improves policy transparency, and actively aligns with international rules, bringing new development opportunities for enterprises. Companies should pay close attention to policy trends, adjust their strategies, and operate in compliance to seize the benefits of opening-up. This initiative is expected to foster a more dynamic and competitive environment for the service sector.

11/03/2025 Logistics
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Amazon Ads Leveraging Negative Keywords for Better Traffic

Amazon Ads Leveraging Negative Keywords for Better Traffic

This article delves into the strategies and techniques of Amazon negative keywords, emphasizing the importance of precise negation. By analyzing two scenarios of underperforming keywords, it proposes targeted negation solutions. It also elaborates on how to avoid the chain reaction of negating ads and how to choose the appropriate negative match types. The aim is to help sellers optimize advertising campaigns, improve traffic, and boost conversions by effectively utilizing negative keywords and refining their PPC approach.

01/05/2026 Logistics Encyclopedia
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Ebay Sellers Advised to Prioritize Feedback Product ID Protection

Ebay Sellers Advised to Prioritize Feedback Product ID Protection

This article details the importance of eBay positive feedback and methods to obtain it. It provides practical tips for hiding product IDs and managing/appealing unfair reviews. The aim is to help sellers improve their store reputation, enhance competitiveness, and build a more advantageous eBay store. It covers strategies for maximizing positive feedback, minimizing negative impact from unfair reviews, and protecting sensitive product information, ultimately contributing to a stronger and more successful eBay presence.

01/04/2026 Logistics Encyclopedia
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Container Transport Handling Considerations

Container Transport Handling Considerations

When arranging container transportation, the shipper's containers must comply with international standards and safety regulations, and valid certificates proving cargo suitability must be provided. For tank containers, the carrier may discharge necessary goods in hazardous situations, without assuming liability. The shipper is responsible for related costs and losses to ensure transportation safety.

07/17/2025 Logistics Encyclopedia
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Amazon Sellers Advised on SKU Replacement Amid Negative Reviews

Amazon Sellers Advised on SKU Replacement Amid Negative Reviews

This article delves into the strategy of replacing an ASIN when dealing with negative reviews on Amazon. It analyzes when to consider ASIN replacement, the specific operational process, potential risks, and important considerations. The article emphasizes the importance of data-driven decision-making. Sellers should comprehensively consider key metrics such as negative review rate, conversion rate, and sales revenue to carefully evaluate the necessity and feasibility of ASIN replacement. A cautious and informed approach is crucial for successful implementation.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Cut Ad Costs with Negative ASIN Targeting

Amazon Sellers Cut Ad Costs with Negative ASIN Targeting

Amazon PPC has undergone a significant upgrade with the introduction of Negative ASIN and product targeting features, enabling sellers to precisely control ad placements and prevent wasted ad spend. This article details how to leverage these features to improve conversion rates, click-through rates, and ACOS. It also shares strategies and techniques for large-scale implementation of negative products, helping sellers maximize advertising effectiveness and achieve optimal campaign performance by precisely targeting or excluding specific products from their PPC campaigns.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Face KYC Hurdles and Negative Review Challenges

Amazon Sellers Face KYC Hurdles and Negative Review Challenges

This article delves into strategies for handling negative reviews on Amazon for new products, including identifying the nature of the reviews, adjusting variation strategies, rapidly accumulating positive reviews, and providing excellent after-sales service. It also interprets potential KYC verification requirements on Amazon US, offering advice to sellers on how to respond. The goal is to help sellers navigate crises and achieve stable and sustainable growth. By understanding these challenges and proactively implementing solutions, sellers can mitigate risks and optimize their performance on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Amazon Sellers Struggle As Algorithm Change Boosts Negative Reviews

Amazon Sellers Struggle As Algorithm Change Boosts Negative Reviews

Amazon's review system has recently undergone significant changes, with negative reviews frequently appearing at the top, leading to a sharp decline in seller sales. The new algorithm places greater emphasis on recent review weighting, making it harder to manipulate ratings. Sellers should embrace compliant operations, improve product quality, diversify distribution channels, refine operations, and prioritize customer service to address these new challenges. This shift requires a proactive approach and adaptation to the updated review landscape to maintain sales and reputation on Amazon.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Gain Free Tool to Counter Negative Reviews

Amazon Sellers Gain Free Tool to Counter Negative Reviews

This article introduces how Amazon sellers can leverage officially recommended free third-party tools to solicit reviews, thereby improving store rating and escaping negative review issues. It also shares keyword optimization techniques to help sellers push their listings to the first page, gaining more exposure and orders. Focusing on boosting positive feedback and visibility, the guide provides actionable insights for Amazon sellers seeking to enhance their performance and drive sales through strategic review management and keyword targeting.

01/04/2026 Logistics Industry Insights
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